Beach Street
Family Medicine

​​At Beach Street Family Medicine, we understand that sometimes it's difficult to make it into the clinic for an appointment. That's why we are proud to offer telehealth services for many of our general medicine consultations. Whether you're at home, at work, or on the go, you can connect with our healthcare providers from the comfort of your location.

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What is Telehealth?

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Telehealth allows you to receive medical care via a virtual platform, either through a video call, phone consultation, or secure messaging. It’s a convenient way to access our services without needing to leave your home, saving you time and minimizing the need for travel.

Benefits of Telehealth Appointments

• Convenience: See your doctor from anywhere, whether you're at home, work, or traveling (within Australia).

• Time-saving: No need for long drives or waiting rooms.

• Safety: Access care without risking exposure to illnesses in crowded waiting areas.

• Flexibility: Schedule appointments at times that work best for your lifestyle.

• Confidential: Secure phone consultations ensure your privacy.

 

When Can You Use Telehealth?

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Telehealth is ideal for many common medical concerns, including:

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• Routine follow-ups and check-ups

• Prescription refills

• Non-urgent illness management (e.g., cold, flu, allergies)

• Chronic condition management (e.g., diabetes, hypertension)

• Some Mental health consultations

 

However, some conditions may still require an in-person visit, such as physical exams, lab tests, or procedures. Your provider will discuss whether telehealth is appropriate for your needs.

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How to Book a Telehealth Appointment

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1. Schedule Online or Call: Book a telehealth appointment through our online scheduling system, HotDoc, or by calling our clinic.

2. Prepare for Your Appointment: Before your appointment, ensure you have a quiet space, and the necessary devices (smartphone or tablet).

3. Once your appointment is completed, you will receive a notification from HotDoc to confirm consent for the Doctor to bulk-bill the appointment.

 

​Technology requirements

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Any mobile phone or landline

 

Payment

Details of Medicare eligibility requirements for telehealth appointments are found here.

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We look forward to providing you with convenient and quality care, wherever you are!